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General

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  • Why do I have to agree the “Privacy Policy”?
  • Why do I have to agree the “Revocable Letter of Agency”?
  • Why do I have to agree the “Service Agreement”?
  • Who is Collectively?
  • What do we do?
  • When will I get the money I'm owed?
  • How does Collectively work?
  • How do I upload the documents to a settlement?
  • What does the status "Needs Attention" mean?
  • Where do I view the settlements I have applied for?
  • Why am I being asked questions in the dashboard at the bottom of the page?
  • How do I change my password?
  • Can I log in to my account on more than one device at a time?
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  • What if I can’t find the answers I’m looking for in the FAQS?

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