Click here to see all FAQs
General
- Why do I have to agree the “Privacy Policy”?
- Why do I have to agree the “Revocable Letter of Agency”?
- Why do I have to agree the “Service Agreement”?
- Who is Collectively?
- What do we do?
- When will I get the money I'm owed?
Settlements
- Where can I see all the settlements I can apply for?
- How do I apply for a settlement?
- How do I know when funds will be disbursed for a specific settlement?
- How can I see the eligibility criteria for a particular settlement?
- How do I hide a particular settlement?
- How do I unhide a settlement I've hidden?
Business Accounts
- How does 'Make it automatic' work?
- How many additional entities can I add?
- How do I change my password?
- Why do I need to enter my Tax ID (EIN)?
- What if I don’t have my Tax ID (EIN) handy?
- How do I update my phone number?
Consumer Accounts
Privacy
Enrollments
Claim Wallet and Funds
- How will I know when funds have been collected on my behalf?
- How long until I see the money in the settlements that I am enrolled in?
- How long does it take from when a case settles to when I can transfer my funds?
- How long does it take for the funds to transfer to my bank account?
- Is there a fee associated with transferring my funds?
- How do I link my bank account and transfer my funds to my bank account?